Frequently Asked Questions
Definitely. It is highly recommended for you to head down to our showroom for a fitting session. Every piece of leotard has its own unique measurements; hence, trying on the leotards can ensure that they fit you properly and provide sufficient comfort at the same time. Another advantage is that you can check out all our leotards first-hand.
Yes, appointment is a definitely must for every fitting session. This is to ensure that we can fully focus and attend to you during the fitting session with our professional touch and services. This is also to avoid disappointment – ensuring the specific leotard that you wish to try-on is available during your visit with us. Book a one-hour fitting session now by clicking contact us and filling up the appointment form, we shall then get back to you on the available slot soonest.
Refer to the size guide at ‘PRODUCT SIZE ’ on the product page. You may also drop us an email at ja.rgsports@gmail.com or WhatsApp us at +65 9657 1089 for any sizing queries.
Alteration can be done with fees starting from SGD50, depending on the complexity of the alteration procedure. Please note that alteration takes 1-2weeks time. For rush order (less than a week), additional charges (rush fees) will be applied.
The estimated standard delivery takes 1-2 business days depending on your location and the time order has been placed. If order is placed before 12pm, it will be dispatched on the same day.
In some cases, order will be dispatched on the next working day.
If order is placed on weekends or public holidays, it will only be processed during business hours on the next business day.
We would recommend the delivery to be 1 to 2 days prior to your event to avoid any last-minute scheduling or deliveries. Once your dress is reserved, we will send you a confirmation email.
No, leave the washing to us! All you need to do is re-pack the leotard into the garment bag that comes along with it and return it to us.
A late fee of SGD50/day applies.The late fee is in addition to the rental price of the products.
Kindly drop your to-return package at J&A RG Sports on the next working day by 12pm.